Who we are
Welcome to Devon Pest Solutions! This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of users who visit and interact with our website located at devonpestsolutions.co.uk. We are committed to ensuring the privacy and security of your personal information.
Information We Collect
1.1 Personal Information
When you use our Site, we may collect personal information that can identify you, such as your name, email address, phone number. We collect this information when you voluntarily provide it to us through submitting a contact form.
1.2 Non-Personal Information
We may also collect non-personal information about your use of our Site, such as your IP address, browser type, device information, and browsing patterns. This information is collected automatically through cookies, web beacons, and similar technologies.
Use of Information
2.1 Personal Information
We may use the personal information we collect for the following purposes:
To communicate with you regarding your requirements.
To provide you with information, updates, and promotional offers about our services, unless you have opted out of receiving such communications.
To personalise and improve your experience on our Site.
2.2 Non-Personal Information
We may use non-personal information for various purposes, including analysing trends, and gathering demographic information. This information is used in an aggregated and anonymous form, and it does not personally identify you.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Cookies
Our website uses cookies to enhance your experience. By using our website, you consent to the use of cookies in accordance with this Cookie Policy.
2. What are Cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.
3. How We Use Cookies
We use cookies for various purposes, including:
- To enable certain functions of the Service
- To provide analytics
- To store your preferences
4. Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functionalities such as page navigation and access to secure areas of the website.
- Analytics Cookies: These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously.
- Functionality Cookies: These cookies enable us to remember choices you make and provide enhanced features.
- Advertising Cookies: These cookies are used to display relevant advertising to visitors.
5. Third-Party Cookies
We may use third-party services that use cookies to help us analyse and improve our services. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Your Choices Regarding Cookies
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer.
7. Changes to Our Cookie Policy
We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page.
8. Contact Us
If you have any questions about this Cookie Policy, please contact us.